Privacy Policy for FixorApp Customers

Last updated: 09/07/2025

At FixorApp, we value your privacy and are committed to protecting your personal information. This policy describes how we collect, use, share, and protect your data when you use our application and services. By using FixorApp, you agree to the practices described in this policy.

1. Information We Collect

To offer you our services, we collect different types of information:

  • Information you provide to us:
    • Account data: When you sign up, we ask for your name, email address, phone number, and a password.
    • Profile information: You can add a profile picture and other personal information to improve your experience.
    • Service data: We collect the details of the jobs you post, such as the description, service address, photos, and the date and time.
    • Payment information: To process payments, we collect your credit or debit card data, or your bank account information. This information is managed through a secure payment processor, and we do not store it directly on our servers.
  • Information that is collected automatically:
    • Usage data: We collect information about how you interact with the application, including the pages you visit, the services you search for, and the buttons you click.
    • Device information: We may collect data about the device you use, such as the model, operating system, device identifier, and IP address.
    • Geolocation data: If you allow it through your device settings, we collect your location to connect you with nearby Taskers and show your service address. You can disable this feature at any time.

2. How We Use Your Information

We use the collected information to:

  • Operate and improve our services: Connect you with Taskers, process payments, manage your account, and personalize your in-app experience.
  • Communicate with you: Send you notifications about your services, app updates, and respond to your inquiries.
  • Ensure security: Verify your identity, prevent fraud, and protect the integrity of our platform.
  • Marketing and advertising: Send you promotions and offers that may be of interest to you, although you can opt out of receiving them.

3. How We Share Your Information

For our platform to work, we share your information with the following parties:

  • With Taskers: We share your name, service address, and job details with the Taskers who accept your request. Taskers can see your profile and your reviews.
  • With service providers: We share your data with third parties who help us operate, such as payment processors (e.g., Stripe or PayPal), cloud service providers, and analytics companies.
  • For legal reasons: We may disclose your information if required by law or in response to valid legal requests (such as court orders or subpoenas).
  • In case of merger or acquisition: If FixorApp merges with or is acquired by another company, your information could be transferred to the new owner.

4. Your Privacy Choices

You have control over your information:

  • Access and correction: You can review and update your account information at any time through the app settings.
  • Data deletion: You can request the deletion of your account and personal data by contacting our support team.
  • Communications: You can choose not to receive marketing emails by following the unsubscribe instructions in each email.

5. Security of Your Data

We have implemented technical, administrative, and physical security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no data transmission over the internet or storage system is 100% secure.

6. Changes to This Privacy Policy

We may update this policy occasionally. We will notify you of any significant changes through the application or by email. Your continued use of FixorApp after the notification of changes constitutes your acceptance of the updated policy.

7. Contact Us

If you have questions about this policy or your data, please contact us at: